FAQ for The Water Ionizer

 

Q: What should I expect from drinking Ionized Alkaline Water?
A: This will initially depend on what pH strength when you begin drinking Ionized Alkaline Water. water ionizer separates water into alkaline and acid fractions using a process known as electrolysis. Ionized Water provides your body with lots of oxygen that is why it gives us more energy. Alkaline Water is wonderful to cook with because it helps hydrate the food and bring out its flavor. However, other changes in your body after drinking Ionized Water will be much more subtle and will take some time. If you have accumulated acid waste in your system, it probably took years for you to get into that condition and it will take some time to reverse it. As the body is slowly brought into pH balance by drinking Ionized Water, it will naturally begin to function more efficiently and problems will begin to correct themselves. By the way, Ionized Water is smoother tasting than usual water. Ionzed Water makes better tasting tea, coffee, juice and other beverages.

Q: Who should drink Ionized Alkaline Water?
A: People, pets and farm animals will all notice benefits from drinking Ionized Alkaline Water.

Q: Is there anyone who should not drink Ionized Alkaline Water?
A: Elderly people must start by drinking very small amounts of Ionized Alkaline Water. For example; 8 oz. of strength level 1 (one) Ionized Alkaline Water per day because of heavy metals and other toxins that have accumulated in their bodies. You do not want to detox too quickly and cause a healing reaction. Occasionally years of medication has accumulated in them. Children 3 years and younger should not drink Ionized Alkaline Water we recommend that they only drink the purified water from the Ionizer. Children between the ages of 4 years and 12 years should only drink Ionize Alkaline Water at PH 8 to 8.5. Children between the ages of 4 and 12 years of age should never drink Ionized Alkaline Water at PH 8.6 or more.

Q: Can a person alter their pH too much from drinking Ionized Alkaline Water?
A: People have been known to drink as much as four to eight liters of Ionized Alkaline Water every day and gotten great benefit from it. And they have not become too alkaline. On the contrary, one of the most common imbalances people have today that leads to health problems is that they are too acidic. Our body pH should be approximately 7.2 (measured through saliva or urine). The more acidic we are, meaning a 6.6 pH or lower, the greater opportunity we have provided disease to flourish in us. In fact, it is rare for a person to acquire Alkalosis, the condition of being too alkaline. We should always drink Alkaline Water and eat Alkaline Foods such as fruits and vegetables.

Q: How much water should I drink and at what level?
A: You should drink half your body weight in ounces per day. For example, a person weighing 100 pounds should drink 50 ounces. You should start slow at strength Level 1 (one), drinking 1-3 glasses per day for the first week. You may increase the number of glasses per day during the first week if you do not notice any side effects. If you do not feel any flu like symptoms at the end of the first week, move up to strength Level 2 (two). On strength Level 2 (two), drink 1-3 glasses per day for the first week. You may increase the number of glasses per day during the first week if you’re feeling good. On average, two to three weeks per level; work your way up to a 10.5 pH (strength Level 4 (four). The higher the strength level of Ionized Water you can drink, the better it is for you because the water is more Alkaline, more Detoxifying, and a stronger Antioxidant that provides your body with more Oxygen.

Q: When will I begin noticing the health benefits?
A: Noticing and receiving health benefits varies from person to person. You might start noticing a positive response in as little as one day or within a few weeks.

Q: Can I take medication or supplements with Ionize Alkaline Water?
A: You should not drink Ionized Alkaline Water from forty-five minutes to one hour before or after taking medications or nutritional supplements. Do not drink Ionized Alkaline Water while taking the medication or vitamin supplements. Use purified water, another liquid or water source.

Q: Why do some people have flu like symptoms when first drinking Ionized Alkaline Water?
A: If you start drinking Ionized Alkaline Water at a high level (high pH level), you might notice flu like symptoms. The ionization process creates water molecule clusters that are half the size of regular water molecule clusters. This is why Ionized Alkaline Water is sometimes referred to as "reduced water" because it has become reduced in size from a 12 water molecule cluster to 6 water molecule cluster. This makes the water much more hydrating because it flows through our body tissue more easily, thus pushing toxins out of our system. It is this detoxifying effect that sometimes gives people headaches and diarrhea and why there are 4 levels of strength.

Q: How does Ionized Alkaline Water affect athletes?
A: In an extremely positive way, as you might expect. Blood oxygen levels will rise at varying amounts with regular use of strong Ionized Water. This increases stamina, endurance and provides the muscles tissue and organs with high amounts of oxygen, which the human body often lacks, even in athletes because inadequate diets. Proper hydration sustains the body's physiological responses in all activities, but the physical and mental stresses of athletic training and competition magnify the importance of hydration. Numerous studies conducted on athletes since the 1940s have demonstrated that even mild dehydration impairs performance. Current thought is that athletes consuming a traditional Western diet have consumed an abundance of salt, so there is no need to replace salt when exercise last less than two hours. Water that has been alkalinized may help neutralize the exercise induced acidosis (lactic acid build up), since the pH of alkaline water is high. Ionized water may help act as a free-radical scavenger to address the issue of accelerated oxygen consumption. Ionized water is micro-clustered, so it may be absorbed at a faster rate, helping with rehydration. Dr. Peter L. Kopko, D.C., recommends drinking 13 to 20 ounces (2-3 cups) of water 2 hours before exercise and 5 to 10 ounces (about 1-2 cups) every 15 to 20 minutes of exercise, depending on your total body weight.

Q: How long does Ionized Alkaline Water stay Ionized?
A: The Antioxidant (hydroxyl ions) will last approximately 18-24 hours. The Higher pH (alkaline properties) will last approximately 1-2 weeks. The smaller molecule cluster size will last approximately 1-3 months. Does Ionized Alkaline Water have any negative effects?
Absolutely none, as long as it is used properly. Only the Alkaline Water should be consumed. NEVER DRINK THE ACIDIC WATER.

Q: How does a water ionizer work?
A: Our counter top Water Ionizer can be directly connected to a diverter valve at the end of your faucet. Connecting our unit directly to your faucet takes about 15 to 20 minutes and enables your water ionizer to use a two step process. The first task is to help filter out harmful components of the water with our built-in dual filter system, which remove chlorine, trihalomethanes, phenols, sediment, odor, taste, and organic waste. The Water Ionizer achieves this by using multi-stage process. The filtered water then passes into a chamber equipped with platinum-coated titanium plates. Next, an electrical charge is introduced into this water. This is where the electrolysis takes place. The water is separated into two streams (acid and alkaline) of ionized water. The acid water (oxidized) makes up about 30% of the water and the alkaline water 70%. The reduced ionized alkaline water comes out of the faucet, which you use for drinking or cooking. The acid (oxidized) water comes out of a separate hose leading into the sink. The oxidation potential of the acid water makes it a good sterilizing agent, ideal for washing your hands, cleaning food or kitchen utensils, and treating minor wounds and eczema. Cations, positively charged ions gather at the negative electrode to create alkaline water, which concentrates available alkaline minerals, such as calcium, magnesium, and potassium from the source water. Anions, negatively charged ions gather at the positive electrode to make acid or oxidized water, which concentrates acid minerals such as nitrates, sulfides, chlorides, and fluorides from the source water.
Remember in chemistry, opposites attract each other. A range of pH settings from neutral to very alkaline or very acid is available at the touch of a button. The electrodes are cleaned in an automatic cleaning cycle or you can also run a manual cleaning cycle. The electrolysis process breaks the molecular bonding of water molecules and restructures the water clusters from usual groups of 12 or so down to about 5 or 6 molecules per water cluster. "Clustered" water is typically characterized by smaller groups of molecules, lower surface tensions and thus can more easily penetrate the cellular membrane. This clustering process is somewhat akin to the ease of carrying a bowling ball through a normal doorway versus trying to carry an 8 foot diameter balloon through the same doorway. This clean, healthy, alkaline ionized water is drawn for drinking and cooking through the main stainless steel spout.

Q: How do I know when the filter needs replacing?
A: When the filter' s usage life displays 0 litres in the screen

Q: What should be done if the machine is not to be used for 7 days or more?
A: Remove the filter from the main body, wrap in plastic wrapping, and store in a refrigerator. Remove the power plug. When ready to use again, install the filter and run in the Ionizer in the "PURFIED" mode for approx. 3 minutes before using the water.

Q: What does it mean when water flows through the main body and it becomes warm?
A: At the start of water flow, warm water may flow out due to room temperature or heat from the main body during stoppage. This is not a malfunction. Use the machine after the water flows.

Q: There are white substances on the bottom of my alkaline ionized water storage container. What are these? (FOR SIGMA MODEL ONLY)
A: This is caused by the calcium and mineral substances in alkaline ionized water. Particularly, if the carboxyl group (CO3) is present, it will bind to the calcium carbonate (Ca CO3), creating such substances. This is the evidence of electrolysis and that your system is working. Although it is safe to drink, we recomned that you wash the container, add one spoon of white vinegar and water to the container, leave the container for 1 hour, and then wash the container.

Q: What is hard water?
A: According to the U.S. Geological Survey, more than 85 percent of the United States geography has hard water. Hard water forms when naturally occurring minerals enter water sources. Over time these minerals are absorbed by groundwater. The two most common types of minerals found in hard water are calcium and magnesium compounds. The Water Quality Association of the United States defines hard water as water containing dissolved hardness minerals above 1 GPG (grains per gallon). The most common hardness causing minerals are Calcium and Magnesium. Levels of hardness are classified as follows:
Soft Water - less than 1 GPG,
Slightly hard - 1 to 3.5 GPG
Moderately hard - 3.5 to 7 GPG
Hard - 7 to 10.5 GPG
Very Hard - 10.5 and higher GPG

Q: Do I need to hire a plumber to install the units?
A: Most people find it is not necessary to call a plumber for most standard installations. For custom installations, a plumber may be needed depending on the individual circumstances.

Q: What do I do if the filters are leaking?
A: It is important to note where a filter it is leaking. Most leaking comes from the fittings that are not seated properly. You can reseat the tubing into the filter by pushing in firmly and then pulling back. It may be necessary to re-trim the end of the tubing to get a fresh surface. Make sure to shut off the water before working with the water supply lines.
 

Additional Questions:

How many electrolysis plates does the Water Ionizer have?

5 Large Platinum-coated Titanium Electrolysis Plates that are made in Japan.

 

Does it remove chlorine?

Yes. It contains a sold carbon block as well as activated carbon media. If chlorine levels are high in your area an additional inline filter would be needed.

 

What is the lifespan of the cartridges?

The internal filter last for 12,000 liters approx 3000 gallons or 6 Months. Which ever comes first.

 

How does it connect?

It is connected via a diverter valve, which is installed on the end of your faucet aerator. This valve which has a lever allows you to use your sink as usual when needed. When you would like to produce Alkaline or Acidic Water, simply turn on your faucet and turn the lever to divert the water flow to the unit.

 

Does it remove minerals from my water?

It keeps the valuable minerals such as calcium, magnesium, and potassium in the water. When the filtered water enters the electrolysis chamber, the negative electrodes attract the positive alkaline minerals to their compartment; while the positive electrodes attract the negative acid minerals to theirs. So one stream has only alkaline minerals and the other only acid, at which point alkaline water flows out from the Ionizer’s top outlet, and acid water from the drainage outlet.

 

What is the size of the unit?

14.5”W X 15.5”H X 7”D

  

How many pH setting does the unit have?

6 total, 2 acidic  and 4 alkaline

  

What are the stages of each of the filtration cartridges?

1- Pre-Filter

2- Block Carbon Filter

3- Poly-Ethylene Plane Filter

4- Activated Carbon Filter

5- CaSO₃ (Calcium Sulphite)

6- Silver-added Activated Carbon

 

 

How much water does it produce?

2.5L/min or 2/3rds of a gallon per minute

 

 

How long does it take to produce alkaline water?

You can produce alkaline water instantly and continuously. We recommend using a slower flow rate because the longer the contact time in the filtration and electrolysis stage, the better.

 

 

How long does the alkaline ionized properties of the water last?

It can last up to 7 days. You may also refrigerate the water.

 

 

Should I use a special container?

We recommend a glass or low dense plastic container with a sealed lid.

 

 

Can I leave it on all the time?

Your Water Ionizer automatically turns on when water is ran through it and automatically turns off when water stops running.

 

 

How do I install the Water Ionizer?

Installation is easy and takes minutes. Manual is included.

 

 

How do I know when the filter needs replacing?

It will tell you when it need replacing. There will be an indicator on LCD display.

 

 

How much do the filter cartridges cost?

Each cartridge lasts for 12,000 liters or about 3.5 years average. You may purchase replacement cartridges from us for $89 with free shipping!

 

What is Ionized water and how is it different from regular water?

Ionized water is split into two streams through a process called electrolysis. One stream is alkaline water with a pH above 7.0 and the other stream is acidic water with a pH below 7.0. The alkaline water is mainly used for drinking. The acidic water is used for sanitizing and disinfection, and has other uses such as an astringent for the skin.

 

 

What benefits does Ionizer water have in household uses?

Use it for watering plants for optimum hydration and for more absorption of nutrients (acidic vegetables such as tomatoes and tropical plants may prefer the acid water, while alkaline vegetables such as leafy greens may prefer the alkaline water –consult a garden specialist for more information). The acidic water is anti-bacterial which makes it ideal for cleaning sensitive or acne skin. You can also use the acidic water for surfaces particularly where food is prepared and consumed. Give vegetables a quick rinse in alkaline water before cooking to enhance flavor and to remove pesticides.

 

 

 What is the “Self-Cleaning” process?

The Water Ionizer cleans automatically to maintain the efficiency of the electrolytic plates. Every time it processes 2.6 Gallons, the automatic cleaning process takes place. Do not drink the water during this process.

 

 

Is it safe to drink after the “Self-Cleaning” process?

Do NOT drink the drained water. Once the cleaning process is complete and the water has drained, you can continue using your ionizer as usual.

 

 

What is the ORP (oxidative reduction potential) of the Water Ionizer?

The Water Ionizer succeeds in achieving a high electrolytic reduction power, also known as oxidative-reduction potential, or ORP. Electrolytic reduction is a measure of the ability to eliminate reactive oxygen (free radicals)– which is its anti-oxidant ability. This ionizer can produce up to -510ORP!

 

How long will it take to arrive?

We ship next busioness day and it takes about 5-7 business days to arrive to any location ion the world!

 

Is there a satisfaction trial period?

YES. If you are not completely satisfied, simply return the product within 60 days( in our possession) of the purchase date and we will refund your money! You have nothing to lose and a healthier life to gain!